Services
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Pre-Collect Services
The goal of our Pre-collect service is to create an opportunity to communicate with and direct the debtor to your facility so that the payment can be made directly to you or the debt resolved internally. Our program enhances and supports the internal efforts of your facility in the efforts of collecting accounts.
This program consists of a series of notices that are specifically designed to ensure a response from the consumer in a timely fashion. Any and all payments are directed to your facility, without having to be processed through Arctech. -
Standard Skip Tracing of Debtors
Research has shown that as many as 35% of delinquent debtors move each year and 50% of all accounts received for collections require some form of skip tracing. Let us increase your chances of contacting the correct person by using our skip tracing service. It can return data such as current addresses, unpublished and cell phone telephone numbers, relatives, roommates, associates, property, work and business locations.
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Website Access to Account Status
Arctech provides online access via their Client Portal to check account status, report a payment, look up debtor information, upload new account information, and more. Upload accounts or make inquiries in your own time with no need for phone calls.
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Live Collector Calls & Automated Messaging
At Arctech, we have a dedicated team of collection professionals that can work with debtors personally. Our collectors respect your valuable doctor/patient confidentiality in an effort to maintain the possibilities of your ongoing professional relationship. Our team is dedicated to the fast, cost-effective recovery of your accounts and are well-trained in all aspects of the FDCPA and business procedures.
When you need more than live calls to collect, we have Automated Messaging that will call debtors and inform them of their account with Arctech, direct them where to call, and provide the account information they need. This service greatly increases the number of debtors that we are able to reach, and directly increases the accounts we collect for you. -
Check by Phone, Credit Card, ACH, Cash, Check, and Money Orders
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Credit Bureau Reporting
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Electronic or Paper Account Submission
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Monthly Remittance of Money Collected
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Monthly & On Request Account Reporting
- Put more money in your bank!
